Sign in and manage your account

One Pixalate account signs you in to both Pixalate Analytics and the Media Ratings Terminal (MRT). The same username and password work for each.

Product	Where to sign in
Pixalate account (all your products)	account.pixalate.com
Pixalate Analytics	dashboard.pixalate.com
Media Ratings Terminal (MRT)	ratings.pixalate.com

API keys are separate from your sign-in. See Authentication and API keys.

Use the Switch to menu (top right) to move between the Analytics dashboard, the Media Ratings Terminal and Reports.

Open the product

Go to dashboard.pixalate.com for Analytics or ratings.pixalate.com for the MRT. If you aren’t signed in, you’re taken to the Pixalate account sign-in page.

Open your product

You’re returned to the product you opened. If you signed in at account.pixalate.com, you see the products your account can use. Select Analytics dashboard or the MRT to continue.

Get an account

How you get credentials depends on your product.

Analytics. When your integration has passed Pixalate’s quality assurance (QA) checks, the Pixalate Customer Success team emails your sign-in credentials. See Pixalate Analytics for the integration steps.
MRT Enterprise. You receive an email invitation. Follow it to finish registering: you set your password and, in some cases, give details about your company and your role.
Free MRT account. Anyone can create a free account at account.pixalate.com. A free account shows a limited set of data points, and some sections of the MRT aren’t available.

Each user has their own sign-in. To add a user to your organization’s account, contact your Pixalate account manager.

Change or reset your password

Reset a forgotten password

On the sign-in page, use the forgotten-password option to request a reset.

Change your password in Analytics

Change your password

Select Change password and follow the prompts.

Change your password in the MRT

Open account settings

Select your user ID in the top-right corner of the MRT, then open Account Settings.

Open Security

Select Security and change your password there.

Because the account is shared, a new password applies to both Analytics and the MRT.

If you can’t sign in with the credentials you were given, or you want to change or disable a user’s credentials, contact your Pixalate account manager or support@pixalate.com. See Get support.

Sign in